Fees, Charges and Fines

Non-resident Card Fee Children's Fines Policy Fines Table Replacement Costs Refund Policy

Lost Or Damaged Special Articles Charge For Reserves (Holds) Blocked Cards Outreach Fines Policy Charges for Copies

Non-resident Card Fee

• The annual fee for a non-resident card is $75.00. (See Policy C-1)

Children's Fines Policy

• To encourage young readers to use this library without a fear of accumulating fines they will be unable to pay, no fines will be charged to children checking out materials from the Children's Department on their own card.

• However, fines are charged on all materials from the first floor.

• Fines are charged on children's books checked out by young people in seventh grade or beyond, teachers, parents, and other adults.

Fines

• Go to Fines Table

Replacement Costs

• Most damaged or lost library materials will be charged at the Library's list price.

Refund Policy

• If an item that has been lost and paid is returned to the library within one month, a full refund will be made. If it is returned after one month and before six months after the payment date, a refund minus the maximum overdue fine will be given. After six months, no refund will be given. Payment for individual parts of an item cannot be refunded. (For example: audiocassettes, toys, etc.)

Lost Or Damaged Special Articles

• Replacement of lost library card: $1.00

• Appropriate charges will be assessed for lost or damaged special items in the $1.00-$15.00 price range based on actual cost. (Examples: Book jacket, cassette bag.)

Collection Services

• If a customer has been referred to collection, a $10.00 referral fee will be assessed and charged to the account. Customers retaining overdue library materials will be sent one reminder overdue notice 30 days after the items are due. At 60 days a bill and potential referral for collection will be mailed to the customer. At 90 days customers with outstanding accounts over $25.00 will be referred to a collection service and the customer's card will be blocked.

Blocked Cards

• A customer's card is blocked when fines or charges surpass $20.00 or when materials are 90 days overdue.

Outreach Fines Policy

• No fines will be charged for items checked out on an Outreach category card.

This privilege is extended because customers in this category are confined to their homes due to illness, disability, or for other reasons. Therefore, they receive and return library materials based upon the Outreach delivery schedule.

Charges For Copies

• The charge for photocopying is 15 cents per page
• The charge for microfilm copying is 15 cents per page
• The charge for microfiche copying is 15 cents per page
• The charge for copying from electronic products is 10 cents per page
• The charge for copying on the color copier is 75 cents per page
• City of Waukesha departments pay 25 cents per page to use the color copier, provided the copies relate to City business

Approved by Library Board: December 11, 2008

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